Ehs_header-couchparty-1

Frequently Asked Questions

Frequently Asked Questions

We've compiled a list of our most popular questions from you. Don't see your question? Just shoot us an email at questions@studenthousing.org and we'll get back to you right away.

  • Q.

    How does this work?

    A.

    Educational Housing Services manages several dormitory-style student housing facilities in New York City.  If you are a full-time college student studying at a school in NYC, or a college student coming to NYC for an internship as part of your studies, you can choose to live in one of our residences.

    EHS has more than 25 years of experience offering  students safe, high-end dormitory-style housing in both Manhattan and Brooklyn. We offer housing on a semester-based system only.

  • Q.

    What are the dates I can book?

    A.

    EHS books all reservations by the semester.  Current semester dates can be found on each residence page.  Go to the residence you are interested in, and look for the "Semester Guide" listed on the right hand side.

  • Q.

    Does EHS allow pets?

    A.

    No. EHS does not allow pets of any kind.

  • Q.

    Can I use financial aid to pay for EHS housing?

    A.

    You can speak with your school when applying for financial aid, and let them know that you will need funds for living expenses.  Since financial aid is typically paid to you directly, it is up to you to determine how you would like to use those funds.

  • Q.

    How much does it cost to live with EHS?

    A.

    EHS has multiple residences available, with many different room types in each. All of our properties and room types are at a different price point, so speaking to one of our housing advisors is the best way to find out what would work best for your needs and budget.  Keep in mind that rates are given by academic semester and are inclusive of all utilities, cable, internet, etc.  Our housing advisors can be reached at 1-800-297-4694

  • Q.

    Can I reserve for one month?

    A.

    No. The shortest option we can offer is one semester. The fall semester is August 25th – December 21st. The spring semester is January 5th – May 18th. The summer semester: 1760 and St George – June 1st to August 16th, New Yorker and Marymount- June 1st to August 9th. 

  • Q.

    How safe is your housing?

    A.

    All of our residences are in safe locations and each building has 24/7 security. There is a live-in Student Life staff in each building to make sure that students coming from all over the world can live in a safe and education-friendly environment.

  • Q.

    Does EHS offer short term (daily, weekly, etc.) accommodations?

    A.

    We do not offer daily or weekly reservations.  In the unlikely event that we are not at full capacity by the begining of the current semester, we will sometimes offer monthly reservations. Please apply and we will try to accomodate you.

  • Q.

    What documents does a guarantor need to provide?

    A.

    A guarantor needs to provide a copy of a photo ID and a completed Guarantor Form, which will be sent by the Housing Advisor.

  • Q.

    Can I book for dates outside of the published semester dates?

    A.

    It is sometimes possible for us to accomodate early arrivals and/or late departures at an additional cost.  Approvals are dependant on which residence you are booking, as well as availability.  Please apply and we will do our best to accomodate your request.

  • Q.

    What forms of payment are accepted?

    A.

    We accept MasterCard, Visa and American Express. Please fill out an application or make a credit card payment over the phone at 800-297-4694 or 212-977-9099.

    You may also pay with with a Money Order, Certified Check or Traveler’s Check made out to Educational Housing Services, Inc. Please note that EHS does not accept personal checks.

  • Q.

    Can I have family or friends visit me at the residence?

    A.

    Can I have guests visit me at the residence?

    Yes, provided that there is no unreasonable interference with the rights of a roommate and the following guidelines:

    Short Term Guests:

    A resident may have a maximum of two (2) short-term guests (i.e. who stay for a few hours but not overnight) at a time–check with each building's Residence Guide for regulated hours.

    Overnight Guests:

    Residents can have overnight guests (guests who stay for longer than a few hours and/or sleeps in the room overnight) after 12am (may vary per building)—check with each building's Residence Guides for regulated hours and overnight fees. Please note that there is a $5.00 fee and you will be required to complete and submit an Overnight Guest form 24 hours in advance.

  • Q.

    Who can live with EHS?

    A.

    You must be a registered student or a student intern to be eligible for EHS housing.

  • Q.

    Are bed linens provided?

    A.

    No. Please go to the residence you are interested in and look for the "Residence Guide" located on the right hand side.  This guide will tell you your mattress size and other relevant information about your new building.  This guide will also give you details on what else to bring, and not to bring.

  • Q.

    What is the cancellation policy?

    A.

    CANCELLATION POLICY:  

    To ensure the integrity of your reservation, all cancellation requests MUST be received by EHS through DocuSign or sent via certified or registered mail.  Your request MUST be processed by DocuSign by 11:59 pm, Eastern Standard Time, or postmarked on or before the cancellation deadlines set forth below to be eligible for a refund.  Cancellation requests processed or postmarked after the deadline or sent via a different method will result in NO REFUND of monies paid.

    Cancellations received or postmarked after the deadline will NOT receive refunds and the student will be responsible for the full cost of the reservation pursuant to the License Agreement.  If there is a guarantor, the guarantor will be responsible to guaranty payment pursuant to the License Agreement and the Guaranty.

    The student/intern also understands that the Membership Fee is NON-REFUNDABLE and NON-TRANSFERABLE.

    All refunds are processed via check within 8-10 weeks and mailed to the student/intern.

    Cancellation deadlines by semester:

    ·         Fall Only Reservations - July 15

    ·         9 and 12 Month reservations- July 15

    ·         Spring Only Reservations- Nov 15

    ·         Summer Only Reservations - April 15

  • Q.

    Can I live with a friend?

    A.

    Sure! In fact, if you refer a friend to your housing advisor and you both book with us, you’ll be rewarded $200! If availability at the time of booking allows you both to book the same room type, in the same building, we would be happy to put you together. Please make sure that BOTH of you request to live with each other when you are making your reservation with your housing advisor.

  • Q.

    How are roommates chosen?

    A.

    When you are making your reservation we will ask you about five “roommate matching” questions. We will use your answers to help us pair you up with students who are within your age group; the same gender, and have the same smoking preference (although not guaranteed) and sleep habits.

  • Q.

    What is included with the room rates?

    A.

    The room rate includes all utilities (electric, AC/heat, water), a fully-furnished room ( bed, desk , dresser, desk chair), Cable TV (a  television with a premium cable packages is included in every room, except Marymount where we do not provide televisions), Wifi in your room and throughout the building, fitness and laundry facilities (however laundry cost not included), 24-hour security in the building, microwaves (in all buildings except New Yorker), and refrigerators, however, size of refrigerator depends on rooms size. Our Student Life staff is on call 24/7 for emergencies and also plans several free and low cost activities each week, which you are invited to attend. 

  • Q.

    What is the $250 membership fee for?

    A.

    As a not-for-profit company we are obligated to require membership. The fee that is charged not only pays for administrative costs, but also helps to fund the different social events that the Student Life department puts on throughout the semester for our residents. 

  • Q.

    Do you have meal plans?

    A.

    Since we are not on-campus housing, we do not offer meal plans. However, we have great communal kitchens in each of our residences that you are welcome to use.  Students are encouraged to bring their own cooking supplies.  Our St. George residence offers a 10% discount every Thursday for residents who shop at Gristedes supermarket located across the street from the residence!  We also have a variety of discounts to local businesses including dry cleaners, restaurants and bed, bath and beyond.

  • Q.

    What's the square footage of the rooms?

    A.

    We do not provide square footage for our rooms since not every room is exactly like another. You are welcome to visit any of residences for a tour seven days a week , please call 800-297-4694 for specified tour times.

  • Q.

    What is considered an approved government-issued photo ID?

    A.

    An approved government-issued photo ID can be either a driver's license or other state-issued ID. Non-US persons can present a passport.

  • Q.

    Can I receive packages at the residence before check-in?

    A.
    No. If you have not checked in yet all packages received for you will be returned to sender.
  • Q.

    What happens if I can't get a guarantor?

    A.

    If you are unable to secure a guarantor, then you will be required to pay for the semester housing in full before moving in. Please speak directly with a Housing Advisor about your situation by calling 800-297-4694.

  • Q.

    What is the check-in procedure?

    A.

    You will receive details from the Student Life department via email at least 2 weeks prior to check-in with all relevant information.  The entire check-in process only takes a few minutes.  When you arrive at the residence on your assigned check-in day, you will need to show identification.

  • Q.

    Are there kitchen facilities in the residences?

    A.

    Yes.  All of our residences have communal kitchen facilities. The 1760 Third Avenue Residence has some rooms available with kitchens in-suite.

  • Q.

    What do I have to pay when submitting my application?

    A.

    When applying for a Summer reservation,

    we require 100% of the room fee + the membership fee ($250 if you are a new resident, $125 if you are a returning resident).

    When applying for a Fall, Spring, 9-month or 12-month reservation,

    please call 800-297-4694 and speak to a Housing Advisor for payment options.

     

  • Q.

    Is there a way to room with a person whom I already know, or is the rooming random?

    A.

    Absolutely! If you would like to room with a friend, you must BOTH make a reservation in the same building and room type.  When booking you will both also need to let your Housing Advisors know you’d like to room together.  Students under a school contract need to speak with their school regarding roommate selection.

  • Q.

    Who do I go to if I have any questions?

    A.

    After you make a reservation, you will get an email from the Residence Director of the residence.  You will be able to ask them questions directly.

    If you have a question about a new reservation, please contact your Housing Advisor at (800) 297-4694 or by e-mail.

  • Q.

    How can I see the rooms?

    A.

    We have tours that run daily (yes, even weekends!) at each of our buildings. These take place during set times, so please contact a housing advisor for the schedule and to reserve a space on a tour.

  • Q.

    What is a guarantor? Who can be one?

    A.

    A guarantor is a person over the age of 21, usually a parent, who agrees to be responsible if you are ever unable to fulfill the financial obligations of your housing agreement. If you can't get a parent to be a guarantor, the next best bet would be a relative or friend.