Qualifications

• Ability to work with minimal supervision and to exercise individual initiative in a fast-paced, deadline-driven environment with changing priorities.
• Leadership and project management skills with a strong teamwork orientation.
• BS Degree in Facilities Management or related field or two years of experience in student/multi-family housing or equivalent combination of education and experience.
• High level of organization and attention to details.
• Strong problem-solving skills with the ability to exercise professional judgment and discretion.
• Proficient in MS Office (especially Excel) and relevant software.
• Excellent communication, presentation, and interpersonal skills (verbal and written).
• Solid understanding of hospitality procedures and best practices or experience with academic campuses and/or student residences preferred.

Responsibilities

• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk and hear. The employee is occasionally required to sit.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• All duties are to be carried out in conjunction with or as delegated by a supervisor from the Facilities and Property Management Department
• Monitor work flow and complete building inspections to ensure the highest possible living standards are provided to EHS residents.
• Communicate with various stakeholders – students, staff members, landlords, contractors, and vendors – to continuously improve built environment.
• Provide oversight for small capital projects necessary to the improvement of the residences, including but not limited to: estimating/bidding, scheduling, construction coordination, providing direction and monitoring for quality design and workmanship, and regulatory compliance.
• Conduct research on operations and facilities issues as directed or suggest as seen fit, including keeping up-to-date on: safety issues, best practices, emergency and crisis preparation and resources, and on-the-job safety training.
• Perform such other duties as may be assigned to enhance development of a positive student experience.
• The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.
• The employee regularly works near moving mechanical parts; occasionally works in outside weather conditions; and occasionally is exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, extreme cold, and vibration.
• Process, schedule, prioritize, and follow-up with maintenance requests to ensure repairs are completed in a timely and satisfactory manner.
• Assist in space planning and design and coordinate FF&E selection, purchase, and installation.
• Manage room preparations for incoming students.
• Maintain an awareness of issues relating to student housing.
• Promote a culture of continuous improvement in all aspects of residence management.