Join our team

With decades of experience in higher-education management, our staff provides a balance of structure and independence so residents can grow and succeed. If you believe that students and interns should have access to safe housing, see our open positions below.

Sales Representative

Educational Housing Services (EHS) is a not-for-profit organization whose mission is to provide safe and affordable housing in New York City to college students. Sales Representatives, or Housing Advisors (HA), must be able to work in a fast-paced environment and must be goal-oriented. They must possess excellent communication and interpersonal skills. They must be enthusiastic about helping customers and driving their satisfaction.

Qualifications

  • Bachelor’s Degree or equivalent educational and work experience.
  • Two to three years of a proven track record in sales and customer service required.
  • May be required to work weekends and/or evening work hours.
  • Must be proficient with Microsoft Office suite.
  • Salesforce experience mandatory, Pardot a plus.
  • Excellent communication, customer service, and organizational skills
  • Must be able to handle and prioritize multiple tasks in a fast-paced environment
  • Quick learner with a results driven mindset
  • Must present themselves in a professional manner with good phone etiquette.
  • Responsibilities

  • Handle a large volume of inbound and outbound calls/emails in a timely manner with the goal of maximizing conversions to a reservation.
  • Communicate in a timely and professional manner with students and parents regarding all aspects of student housing.
  • Document all actions and correspondence as appropriate in Salesforce.
  • Assist in all aspects of the sales and customer service functions on day-to-day operations.
  • Build positive relationships by going above and beyond with customer service, ensuring that all questions, confirmations, and cancellations are handled appropriately.
  • Maintain a current knowledge of the EHS product.
  • Identify customer needs, as it relates to student housing.
  • Identify opportunities for driving and increasing leads.
  • Promote a culture of continuous improvement in all aspects of sales and customer service.
  • Perform such other duties as may be assigned to enhance the development of student life, customer service and the best interests of EHS.
  • Details

    To Apply: Please e-mail your resume and cover letter to mandlsearch@studenthousing.org
    Human Resources | 55 Clark Street | Brooklyn, NY 11201 | Fax: (212) 658-9782
    Email - mandlsearch@studenthousing.org

    Compensation

    Salary starting at $50K plus commission
    Full-time position
    Office is located in Brooklyn and must be available to work in office three days a week and also be available one weekend day.
    Due to the high volume of candidates, please no phone calls.

    Apply Now

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