Join our team

With decades of experience in higher-education management, our staff provides a balance of structure and independence so residents can grow and succeed. If you believe that students and interns should have access to safe housing, see our open positions below.

Residence Director - Property Management

The Residence Director (“RD”) serve as a professional staff at Educational Housing Services (“EHS”) and have direct and constant student contact. They serve as building managers and act as facilitators for the residence hall community. RDs also co-supervise the student Residence Advisors. RDs are required to live on site. The residence operates year-round.

Qualifications

  • Minimum three years in student residence life or hotel hospitality management experience.
  • Experience working in a facilities support/operations setting.
  • Master’s Degree in a college student personnel, counseling or related field preferred.
  • Availability to live in an EHS facility, in a collegiate student environment and to serve on an on-call 24 emergency rotation.
  • Knowledge of residence hall living.
  • Working knowledge of Microsoft Office programs.
  • Excellent communication skills and administrative experience, as well as demonstrated managerial abilities.
  • Decision-making ability and crisis management experience.
  • Must be willing to accept other duties, as determined and assigned by the Associate VP of Student Life, that contribute to the overall operation of the EHS program.
  • Leadership or supervisory and counseling experience.
  • Strong customer relations skills.
  • Ability to prioritize and meet deadlines.

Responsibilities

Property Management

  • Collaborate with project and service contractors in the maintenance, upkeep, repair, and upgrading of all facilities projects.
  • Oversee semester turnover process with facilities team of over 800 student rooms.
  • Manage and assign cleaning and painting where needed.
  • Complete check-in, check-out, maintenance requests, monthly occupancy reports, health and safety inspections, etc.
  • Ensure all maintenance requests are completed in a timely manner and follow up where necessary.
  • Assign rooms in room management system, maintain accurate date.
  • Assist the building staff in identifying facilities in need of repair or attention.
  • Collaborate with Director of Public Safety to ensure proper coverage and training of staff.

Student Life

  • Manage an office within the Residence that serves the entire community of 1400 residents.
  • Explain, enforce and support all EHS policies and procedures to students and the institutions represented among our residents.
  • Develop a responsible living environment through community development, effective interaction, and outreach.
  • Oversee weekly activities and assist in building a community among the students.
  • Assist in the RA Selection and Training.
  • Co-Supervise Residence Advisors (“RAs”).
  • Attend weekly meetings with RA staff.

General

  • Have high customer service skills. The RD will have constant contact with clients ranging from parents, residents, and other partner institutions.
  • Build relationships with members of staff from contract institutions that reside within the residence hall.
  • Perform other duties as assigned to enhance development of student life and the best interests of EHS and its affiliates.
  • Act as positive representative/role model for Educational Housing Services.

TIME COMMITMENT

  • The Residence Director position demands considerable time and attention; evening and weekend work will be required.
  • The Residence Director must serve on an on-call 24 emergency rotation with two other staff members and may have to attend to incidents at any time of the day or night.
  • Attendance at student events is encouraged.

Compensation

Compensation is determined based on experience.

Due to the high volume of candidates, please no phone calls.

To Apply: Please e-mail your resume and cover letter to: slsearch@studenthousing.org.

Human Resources 55 Clark Street Brooklyn, NY 11201 Fax: (212) 658-9782

Apply Now

Housing Advisor

Educational Housing Services (EHS) is a not-for-profit organization whose mission is to provide safe and affordable housing in New York City to college students. Housing Advisors (HA) must be able to work in a fast-paced environment and must be goal oriented. They must possess excellent communication and interpersonal skills. Ha’s must be enthusiastic about helping consumers and driving their satisfaction.

Qualifications

    REQUIREMENTS

    • College graduate or equivalent educational and work experience.

    • Two to three years of a proven track record in sales and customer service required.

    • May be required to work weekends and/or evening work hours.

    • Working knowledge of Microsoft Office programs.

    • Salesforce experience mandatory, Pardot a plus.

    • Strong customer service skills.

    • Strong typing skills as it relates to data entry and texting.

    • Ability to obtain product knowledge.

    • Must present themselves in a professional manner with good phone etiquette.

Responsibilities

Summary of specific duties and responsibilities:

  • Handle a large volume of inbound and outbound calls in a timely manner with the goal of maximizing conversions to a reservation.

  • Coordinate in a timely and professional manner with students and parents regarding all aspects of student housing.

  • Document all actions and correspondence as appropriate in Salesforce.

  • Assist in all aspects of the sales and customer service functions on day to day operations.

  • Build positive relationships by going above and beyond with customer service, ensuring that all questions, confirmations, and cancellations are handled appropriately.

  • Maintain a current knowledge of the EHS product.

  • Identify customer needs, as it relates to student housing.

  • Identify opportunities for driving and increasing leads.

  • Promote a culture of continuous improvement in all aspects of sales and customer service.

  • Perform such other duties as may be assigned to enhance the development of student life, customer service and the best interests of EHS.

Details

Salary starting at $40K plus commission

Full-time position

Must be available to work at least one weekend day.

Due to the high volume of candidates, please no phone calls.

To Apply: Please e-mail your resume and cover letter to mandlsearch@studenthousing.org.

Human Resources | 55 Clark Street | Brooklyn, NY 11201 | Fax: (212) 658-9782

Apply Now

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EHS is open and booking for all semesters!

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Ready to learn more? Fill out the form below or call us at 1-800-297-4694 and we’ll put you in touch with a Housing Advisor to answer any questions you have.

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Student Information

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In a shared room/suite, Female and Male rooms are assigned to residents whose gender identity aligns with the gender of that room. Selecting Neutral allows residents to reside with other residents regardless of gender identity, sex or gender expression.

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Room Assignment Information

In a shared room/suite, Female and Male rooms are assigned to residents whose gender identity aligns with the gender of that room. Selecting Neutral allows residents to reside with other residents regardless of gender identity, sex or gender expression.

All fields are required unless otherwise stated.

Room

1. Choose Your Semester

1a. Choose Your Term

2. Choose Your Building

3. Choose Your Room

Subject to availability. All 9 month reservations require 30% plus Membership Fee at the time of reservation, with 30% due by 8/1 and the final 40% due by 12/1.

4. Provide Guarantor Information

A guarantor is a person over the age of 21, usually a parent, who agrees to be responsible if you are ever unable to fulfill the financial obligations of your housing agreement. If you can't get a parent to be a guarantor, the next best bet would be a relative or friend.

Cancellation deadlines by semester:

  • Fall Only Reservations -

    July 15th

  • 9 and 12-month Reservations -

    July 15th

  • Spring Only Reservations -

    Nov 15th

  • Summer Only Reservations -

    April 15th

CANCELLATION POLICY:

To ensure the integrity of your reservation, all cancellation requests MUST be received by EHS through DocuSign or sent via certified or registered mail (to 55 Clark Street, Brooklyn, NY 11201, Attention: Director of Leasing). Your request MUST be processed by DocuSign by 11:59 pm New York City Time, or postmarked on or before the cancellation deadlines set forth above. Cancellation requests processed or postmarked after the deadline or sent via a different method will result in NO REFUND of monies paid.

If there is a guarantor (required for 9 and 12 month reservations), the guarantor will be responsible to guarantee payment pursuant to the License Agreement and the Guaranty.

The client also understands that the Membership Fee is NONREFUNDABLE and NONTRANSFERABLE.

All refunds are processed via check within 8-10 weeks and mailed to the client.

To request a cancellation form via DocuSign, please contact an EHS housing advisor by phone at 1-800-297-4694.

All fields are required unless otherwise stated.

Payment

Your Room Selection

  • Building:

  • Room:

  • Term:

  • Housing Cost:

  • Membership Fee:

    $250.00

  • Total:

Amount Due Today:

Subject to availability. All 9 month reservations require 30% plus Membership Fee at the time of reservation, with 30% due by 8/1 and the final 40% due by 12/1.

The promo code you entered is invalid, please try again.

Payment Method

Accepted Cards

Accepted credit cards Visa, MasterCard, American Express, Discover

*Please type your full name.

Cancellation deadlines by semester:

  • Fall Only Reservations -

    July 15th

  • 9 and 12-month Reservations -

    July 15th

  • Spring Only Reservations -

    Nov 15th

  • Summer Only Reservations -

    April 15th

CANCELLATION POLICY:

To ensure the integrity of your reservation, all cancellation requests MUST be received by EHS through DocuSign or sent via certified or registered mail. To be eligible for a refund, your request MUST be processed by DocuSign by 11:59 pm Eastern Standard Time, or postmarked on or before the cancellation deadline. Cancellation requests processed or postmarked after the deadline or sent via another method will result in NO REFUND of monies paid. To request a cancellation form via DocuSign, please contact an EHS housing advisor by phone at 1-800-297-4694.

All fields are required unless otherwise stated.

Confirmation

Student Information

  • Name:

  • Email:

  • Phone:

  • Address:

  • DOB:

  • Gender:

  • Student Type:

  • University:

  • Internship:

  • Sleeping:

  • Smoker:

  • Discovery:

  • Housing Advisor:

Emergency Contact Information

  • Name:

  • Relationship:

  • Email:

  • Phone:

  • Address:

Housing Selection

  • Semester:

  • Term:

  • Building:

  • Room:

Payment Method

  • Type:

  • Promo Code:

  • Total:

  • Amount Due Today:

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You’ll receive an email with your confirmation, and a Housing Advisor will be in touch shortly. In the meantime, read the Code of Conduct and License Agreement to learn more about your building, or visit our FAQ page to start planning your stay.

FAQ Page

Please Note: Room availability is subject to change and no reservation is confirmed until you’ve spoken to your Housing Advisor.

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