Emergency Procedures

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Mental Health Emergency/Imminent Threat To Self Or Others

NOTIFY: EHS Emergency Phone Number, or Call 9-1-1. For non-emergent mental health concerns, Call 9-8-8 or visit 988lifeline.org/chat.

To Report an Imminent Threat:

  • Provide your name, location, telephone number.

  • Provide the name of person in need of assistance.

  • Explain the situation to the Resident Advisor On-Duty in detail or to the trained personnel if deemed appropriate.

  • If you cannot leave the person unattended, send someone else to make the notification.

  • Indicate if the person has a weapon.

Remember!

  • Take all mental distress/suicide comments very seriously. Assuming the person is only seeking attention is a serious and potentially dangerous error.

  • Remain calm. The person is already highly distressed, and if you appear shocked by what is said, the person may become more distressed.

  • Continue talking to the person if there is no imminent threat to yourself or others but get help immediately.

  • Do your best to make the person feel safe and/or keep them safe until trained personnel have arrived.

  • Keep your own safety in mind. You can be harmed unintentionally due to their emotional distress.

Non-Emergency Mental & Behavioral Health Concerns for students: