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FAQ

We’ve put together a list of our most popular questions. Don’t see yours? Contact Us and we’ll be happy to provide an answer.

General

What is EHS? How does it work?

Educational Housing Services (EHS) manages several dormitory-style student and intern housing facilities in New York City. These are not apartments, and are only open to students and interns. If you are a full-time college student studying at a school in NYC, or a college student coming to NYC for an internship as part of your studies, you are eligible to live with EHS. EHS has more than 25 years of experience offering students and interns safe, high-end dormitory-style housing throughout NYC. EHS offers housing on a semester-based system only.

Who can live with EHS?

To be eligible to live with EHS, residents must be able to certify either (a) that he / she is currently enrolled as a student and is taking one or more courses, or (b) if the applicant is not taking classes during the semester, the applicant both (i) is registered to take classes in the following semester, and (ii) is working at an internship that provides beneficial learning.

Residents must also certify that he/she is currently not listed, and has never been listed, on any state, district, commonwealth or territory sex offender registry. If the applicant is not a resident of the United States of America, the applicant has not been convicted of any sexual offenses that are punishable by the laws of the State of New York.

Residents must also have not been previously convicted of a felony.

I have a room available for rent, can I list it on your website?

No, EHS is not a listing service. We manage several dormitory-style student and intern housing facilities in New York City.

How do I make group reservations?

For group reservations only, please reach out to Karen Entwistle at kentwistle@studenthousing.org or call 1-212-977-9099 ext 3095.

Choosing & Booking a Room

What are the dates I can make a reservation?

EHS books all reservations by the semester. Current semester dates can be found on each residence page. Go to the residence you are interested in, and look for the semester options in the Rooms & Rates section.

What is a guarantor? Who can be one?

A guarantor is a person over the age of 21, usually a parent, who agrees to be responsible if you are ever unable to fulfill the financial obligations of your housing agreement. If you can't get a parent to be a guarantor, the next best bet would be a relative or friend.

What documents does a guarantor need to provide?

A guarantor needs to provide a copy of a valid current photo ID and a completed Guarantor Form, which will be sent by the Housing Advisor. Current IDs (valid) are IDs issued by a city/state/federal agencies.

Can I reserve housing for dates outside of the published semester dates?

It is sometimes possible for us to accommodate early arrivals and/or late departures at an additional cost. Approvals are dependent on which residence you are booking, as well as availability. Please make your reservation, and we will do our absolute best to accommodate your request.

What is included with the room rates?

The room rate includes all utilities (electric, AC/heat, water), a basic student-style furnished room (twin bed, desk, dresser or closet, desk with chair), Cable TV (a flat screen television with a premium cable package is included in every room, except Marymount where we do not provide televisions or premium cable), Wifi in your room and throughout the building, fitness and laundry facilities (laundry cost is not included), 24-hour security in the building, microwaves (in all buildings except New Yorker), and apartment-style or small refrigerator (size of refrigerator depends on rooms size and building). Our Student Life staff is on call 24/7 for emergencies and also plans several free and low cost activities each month, which you are invited to attend.

Can I reserve for 9 or 12 months and cancel after the first semester?

You can reserve for 9 or 12 months with EHS, however if you cancel after the first semester, the guarantor will be responsible to guaranty payment pursuant to the License Agreement and the Guaranty. Cancellations made after the deadline will NOT receive refunds and the client will be responsible for the full cost of the reservation pursuant to the License Agreement. If you are unable to secure a guarantor, then you will be required to pay for the semester housing in full before moving in. Please speak directly with a Housing Advisor about your situation by calling 1-800-297-4694.

What happens if I can't get a guarantor?

If you are unable to secure a guarantor, then you will be required to pay for the semester housing in full before moving in. Please speak directly with a Housing Advisor about your situation by calling 1-800-297-4694.

I don’t need the room for the entire period. Can the rate be prorated for the weeks I won’t be there?

No, unfortunately we do not offer any prorated room rates.

After reserving my room, when do I receive information about check-in, what to bring, etc?

Most of the information you need to start planning your stay is in the FAQ section or can be found in the Student Life section. You will also receive an email from Student Life providing you with all of the information you need.

Does EHS offer short-term (daily, weekly, etc.) accommodations to individuals?

We do not offer daily or weekly reservations. However, there may be times when we will offer short-term reservations. Please call 1-800-297-4694 and speak to a Housing Advisor for current options.

Can I reserve for one month?

There may be times when we can offer short-term reservations. Please call 1-800-297-4694 and speak to a Housing Advisor for current options. For 2016, the spring semester is January 3- May 15, 2016. The dates for summer 2016 are: New Yorker, 1760 & Marymount: June 5, 2016 - August 13, 2016; St. George Towers Residence & John Street: May 29, 2016 - August 13, 2016. The fall 2016 semester is August 21, 2016- December 17, 2016. Please note that dates might change without notice, please speak to a Housing Advisor to confirm move-in and move-out dates.

What is the cancellation policy?

To ensure the integrity of your reservation, all cancellation requests MUST be received by EHS through DocuSign or sent via certified or registered mail (to 55 Clark Street, Brooklyn, NY 11201, Attention Director, Leasing). Your request MUST be processed by DocuSign or via email/fax by 11:59 pm, New York City Time, or postmarked on or before the cancellation deadlines set forth below to be eligible for a refund. Cancellation requests processed or postmarked after the deadline or sent via a different method will result in NO REFUND of monies paid.

Cancellation deadlines by semester:

a. Fall Only Reservations - July 15
b. 9 and 12-month Reservations- July 15
c. Spring Only Reservations- Nov 15
d. Summer Only Reservations - April 15

Cancellations received or postmarked after the deadline will NOT receive refunds and the client will be responsible for the full cost of the reservation pursuant to the License Agreement. If there is a guarantor (required for 9 and 12-month reservations), the guarantor will be responsible to guaranty payment pursuant to the License Agreement and the Guaranty. The client also understands that the Membership Fee is NON-REFUNDABLE and NON-TRANSFERABLE.

All refunds are processed via check within 8-10 weeks and mailed to the client.

Financing

Can I use financial aid to pay for EHS housing?

You can speak with your school when applying for financial aid, and let them know that you will need funds for living expenses. Since financial aid is typically paid to you directly, You need to coordinate how the funds get from your school/other third party to EHS.

What is the $250 membership fee for?

As a not-for-profit company we are obligated to require membership. The fee that is charged is incorporated into the operating cost budget for EHS. Each EHS resident is required to pay a membership fee in order to reside with us.

What forms of payment are accepted?

We accept all major credit cards. Complete the reservation or make a credit card payment over the phone at 1-800-297-4694. You may also pay with a Money Order, Certified Check or Traveler’s Check made out to Educational Housing Services, Inc. Please note that EHS does not accept personal checks.

What do I have to pay when submitting my reservation? Can I pay monthly?

We do not offer monthly payments. The payment structure for each reservation type is:

  • When making a Fall Only reservation, we require 50% of the room fee plus the membership fee ($250 if you are a new resident, $125 if you are a returning resident).The second 50% is due August 1.
  • When making a Spring Only reservation, we require 50% of the room fee plus the membership fee ($250 if you are a new resident, $125 if you are a returning resident). The second 50% is due December 1.
  • When making a 9 or 12 month reservation, we require 30 % of the room fee plus the membership fee ($250 if you are a new resident, $125 if you are a returning resident). The second 30% is due August 1 and the remaining 40% is due December 1.
  • When making a summer reservation, we require 100% of the room fee +plus the membership fee ($250 if you are a new resident, $125 if you are a returning resident).

For any other semester or for reservations that are placed after the above dates, please call 1-800-297-4694 and speak to a Housing Advisor for payment options.

How much does it cost to live with EHS?

EHS has multiple residences available, with many different room types in each. All of our properties and room types are at a different price points, so speaking to one of our Housing Advisors is the best way to find out what would work best for your needs and budget. Keep in mind that rates are given by academic semester and are inclusive of all utilities, cable, Internet, etc. Housing Advisors can be reached at 1-800-297-4694.

Arrival

What is the check-in procedure?

You will receive an email with details from the Student Life department at least two weeks prior to check-in. You will need to show a valid photo ID at check-in. An approved government-issued photo ID can be either a driver's license or other state-issued ID. Non-US persons can present a passport.

Can I send packages to EHS before I check in?

Unfortunately, we do not have enough storage space to hold packages for more than one business day. If you have not checked in, all packages received could be returned to sender.

Roommates

Can I live with a friend?

Sure! If availability at the time of reservation allows you both to book the same room type, in the same building, we would be happy to put you together. Please make sure that BOTH of you request to live with each other when you are making your reservation with your housing advisor. Also, if you refer a friend to your housing advisor and you both book with EHS, you’ll be rewarded $200 for EACH referral! Click here for more info.

How are roommates paired? Are rooms co-ed?

Rooms are not co-ed. We take several factors into consideration when pairing roommates together. For example: age, internship/type of school, sleeping preferences, etc. We always attempt to match roommates based off of the information you provide during your room reservation, but it is not always guaranteed. If you have any special requests, please let your Housing Advisor know and we will do our best to accommodate them. If you reserved your room directly with your school/company they will do all pairing and room allocation.

How does room selection work?

Rooms are assigned on a first come, first served basis depending on your room type. We cannot guarantee views, floor numbers, closeness to elevators, etc. however, if you have any special request please let us know and we will do our best to accommodate. If you reserved your room directly with your school/company, they will handle all pairing and room allocation.

When do we get our roommate assignment and room number?

Room number and roommate information are provided upon check-in. If you reserved your room directly with your school/company they will do all pairing and room allocation.

Living with EHS

Does EHS allow pets?

For the sake of cleanliness and safety, residents are not permitted to have pets or animals of any kind, including fish and reptiles, at any time in the building. If you are in need of an service or assistance living animal, please reach out to studentlife@studenthousing.org for more information. For more information on building policies please visit the Student Life section.

Is there a curfew?

There is no curfew; our residences have 24-hour front entrance security and residents can enter with their EHS ID Card. However, we do have quiet hours that are New York City ordinances which are from 11pm-9am. During final exams we have a 24-hour quiet hours in effect. For more information on building policies please visit the Student Life section.

Can I bring my bicycle?

You are permitted to have a bicycle; however, you must store it in your own room.

Does EHS offer meal plans? Are there kitchen facilities in the residences?

Since we are not on-campus housing, we do not offer meal plans. However, The New Yorker, St. George Towers, 1760 Third Avenue and 55 John Street residences all feature communal kitchens for you to use (cooking supplies not provided). The Marymount Residence offers apartment-style living and includes a kitchen within each apartment. The 1760 Third Avenue Residence also offers some rooms with small kitchenettes (stovetop with one burner, sink and a cabinet).

We also offer a variety of discounts to local restaurants.

What does EHS provide, and what can I bring? What size are the beds?

For a complete list of items you can and cannot bring please click here. Please note EHS does not provide towels/linens, kitchenware or housekeeping. Outside furniture is prohibited in the residence to ensure fire safety and cleanliness of the rooms.

All of our beds are regular twin size, the mattress is 38" x 75".

What is the guest policy?

Residents are welcome to have guests, however there are fees and guidelines to be aware of. Please visit the Student Life section and review your building’s Code of Conduct guide for specific details.

What is the alcohol policy?

If you are a resident at the New Yorker or Marymount residences you are not allowed any type of alcohol regardless of age. For any other residence, alcoholic beverages may be consumed by those who are of legal drinking age of 21 years. Also, all alcohol must stay within assigned rooms. No more than one (1) six pack of beer or one (1) bottle of wine may be allowed within your room. Hard liquor is prohibited. For more information, please visit the Student Life section and review your building’s Code of Conduct guide.

What is the square footage of the rooms? How can I see the rooms?

We do not provide square footage for our rooms since not every room is exactly like another, however we offer tours seven days a week at each of our buildings. Please call 1-800-297-4694 for times and scheduling.

For Parents

Can I reserve housing for dates outside of the published semester dates?

It is sometimes possible for us to accommodate early arrivals and/or late departures at an additional cost. Approvals are dependent on which residence you are booking, as well as availability. Please make your reservation, and we will do our absolute best to accommodate your request.

What is EHS? How does it work?

Educational Housing Services (EHS) manages several dormitory-style student and intern housing facilities in New York City. These are not apartments, and are only open to students and interns. If you are a full-time college student studying at a school in NYC, or a college student coming to NYC for an internship as part of your studies, you are eligible to live with EHS. EHS has more than 25 years of experience offering students and interns safe, high-end dormitory-style housing throughout NYC. EHS offers housing on a semester-based system only.

Who can live with EHS?

To be eligible to live with EHS, residents must be able to certify either (a) that he / she is currently enrolled as a student and is taking one or more courses, or (b) if the applicant is not taking classes during the semester, the applicant both (i) is registered to take classes in the following semester, and (ii) is working at an internship that provides beneficial learning.

Residents must also certify that he/she is currently not listed, and has never been listed, on any state, district, commonwealth or territory sex offender registry. If the applicant is not a resident of the United States of America, the applicant has not been convicted of any sexual offenses that are punishable by the laws of the State of New York.

Residents must also have not been previously convicted of a felony.

What is the cancellation policy?

To ensure the integrity of your reservation, all cancellation requests MUST be received by EHS through DocuSign or sent via certified or registered mail (to 55 Clark Street, Brooklyn, NY 11201, Attention Director, Leasing). Your request MUST be processed by DocuSign or via email/fax by 11:59 pm, New York City Time, or postmarked on or before the cancellation deadlines set forth below to be eligible for a refund. Cancellation requests processed or postmarked after the deadline or sent via a different method will result in NO REFUND of monies paid.

Cancellation deadlines by semester:

a. Fall Only Reservations - July 15
b. 9 and 12-month Reservations- July 15
c. Spring Only Reservations- Nov 15
d. Summer Only Reservations - April 15

Cancellations received or postmarked after the deadline will NOT receive refunds and the client will be responsible for the full cost of the reservation pursuant to the License Agreement. If there is a guarantor (required for 9 and 12-month reservations), the guarantor will be responsible to guaranty payment pursuant to the License Agreement and the Guaranty. The client also understands that the Membership Fee is NON-REFUNDABLE and NON-TRANSFERABLE.

All refunds are processed via check within 8-10 weeks and mailed to the client.

What are the dates I can make a reservation?

EHS books all reservations by the semester. Current semester dates can be found on each residence page. Go to the residence you are interested in, and look for the semester options in the Rooms & Rates section.

What is a guarantor? Who can be one?

A guarantor is a person over the age of 21, usually a parent, who agrees to be responsible if you are ever unable to fulfill the financial obligations of your housing agreement. If you can't get a parent to be a guarantor, the next best bet would be a relative or friend.

What documents does a guarantor need to provide?

A guarantor needs to provide a copy of a valid current photo ID and a completed Guarantor Form, which will be sent by the Housing Advisor. Current IDs (valid) are IDs issued by a city/state/federal agencies.

What happens if I can't get a guarantor?

If you are unable to secure a guarantor, then you will be required to pay for the semester housing in full before moving in. Please speak directly with a Housing Advisor about your situation by calling 1-800-297-4694.

What is included with the room rates?

The room rate includes all utilities (electric, AC/heat, water), a basic student-style furnished room (twin bed, desk, dresser or closet, desk with chair), Cable TV (a flat screen television with a premium cable package is included in every room, except Marymount where we do not provide televisions or premium cable), Wifi in your room and throughout the building, fitness and laundry facilities (laundry cost is not included), 24-hour security in the building, microwaves (in all buildings except New Yorker), and apartment-style or small refrigerator (size of refrigerator depends on rooms size and building). Our Student Life staff is on call 24/7 for emergencies and also plans several free and low cost activities each month, which you are invited to attend.

After reserving my room, when do I receive information about check-in, what to bring, etc?

Most of the information you need to start planning your stay is in the FAQ section or can be found in the Student Life section. You will also receive an email from Student Life providing you with all of the information you need.

Is there a curfew?

There is no curfew; our residences have 24-hour front entrance security and residents can enter with their EHS ID Card. However, we do have quiet hours that are New York City ordinances which are from 11pm-9am. During final exams we have a 24-hour quiet hours in effect. For more information on building policies please visit the Student Life section.

Does EHS offer meal plans? Are there kitchen facilities in the residences?

Since we are not on-campus housing, we do not offer meal plans. However, The New Yorker, St. George Towers, 1760 Third Avenue and 55 John Street residences all feature communal kitchens for you to use (cooking supplies not provided). The Marymount Residence offers apartment-style living and includes a kitchen within each apartment. The 1760 Third Avenue Residence also offers some rooms with small kitchenettes (stovetop with one burner, sink and a cabinet).

We also offer a variety of discounts to local restaurants.

Can I use financial aid to pay for EHS housing?

You can speak with your school when applying for financial aid, and let them know that you will need funds for living expenses. Since financial aid is typically paid to you directly, You need to coordinate how the funds get from your school/other third party to EHS.

What is the $250 membership fee for?

As a not-for-profit company we are obligated to require membership. The fee that is charged is incorporated into the operating cost budget for EHS. Each EHS resident is required to pay a membership fee in order to reside with us.

What security measures are in place at EHS?

EHS is committed to providing its residents with a safe and secure environment where they can pursue their studies or internships. Our safety department at EHS is overseen by the Director of Public Safety, Fred Neglia, who boasts 30+ years of related experience. Professional security personnel are posted at the entrance of every EHS residence 24/7. There are also surveillance cameras throughout the buildings and live-in staff members.

Should we have renter’s insurance?

EHS strongly urges residents to carry renters insurance. In an unlikely event of fire, theft, water damage or natural disaster, Educational Housing Services does not accept responsibility for an damage incurred to personal property. Parents are also encouraged to check to see if their home owners policies covers their children’s belongings while at school and if not, there are several companies that are specialized in the area of residence students.

What are the policies (for guests, conduct, etc)?

Please visit the Student Life section and review the Code of Conduct guide that all residents are expected to follow.

What forms of payment are accepted?

We accept all major credit cards. Complete the reservation or make a credit card payment over the phone at 1-800-297-4694. You may also pay with a Money Order, Certified Check or Traveler’s Check made out to Educational Housing Services, Inc. Please note that EHS does not accept personal checks.

If we need to get in touch with a staff member at the residence during or after office hours due to an emergency, is there a number we can call?

Yes, please visit the Student Life section and look for the Building Contact Information section, then select the appropriate residence.

Can I reserve for 9 or 12 months and cancel after the first semester?

You can reserve for 9 or 12 months with EHS, however if you cancel after the first semester, the guarantor will be responsible to guaranty payment pursuant to the License Agreement and the Guaranty. Cancellations made after the deadline will NOT receive refunds and the client will be responsible for the full cost of the reservation pursuant to the License Agreement. If you are unable to secure a guarantor, then you will be required to pay for the semester housing in full before moving in. Please speak directly with a Housing Advisor about your situation by calling 1-800-297-4694.

How much does it cost to live with EHS?

EHS has multiple residences available, with many different room types in each. All of our properties and room types are at a different price points, so speaking to one of our Housing Advisors is the best way to find out what would work best for your needs and budget. Keep in mind that rates are given by academic semester and are inclusive of all utilities, cable, Internet, etc. Housing Advisors can be reached at 1-800-297-4694.

What do I have to pay when submitting my reservation? Can I pay monthly?

We do not offer monthly payments. The payment structure for each reservation type is:

  • When making a Fall Only reservation, we require 50% of the room fee plus the membership fee ($250 if you are a new resident, $125 if you are a returning resident).The second 50% is due August 1.
  • When making a Spring Only reservation, we require 50% of the room fee plus the membership fee ($250 if you are a new resident, $125 if you are a returning resident). The second 50% is due December 1.
  • When making a 9 or 12 month reservation, we require 30 % of the room fee plus the membership fee ($250 if you are a new resident, $125 if you are a returning resident). The second 30% is due August 1 and the remaining 40% is due December 1.
  • When making a summer reservation, we require 100% of the room fee +plus the membership fee ($250 if you are a new resident, $125 if you are a returning resident).

For any other semester or for reservations that are placed after the above dates, please call 1-800-297-4694 and speak to a Housing Advisor for payment options.

Book your room today.

We’re excited for you to join us in NYC. Want to talk to someone before you book? Fill out this form, call us at 1-800-297-4694 or Live Chat with us, and we’ll be happy to answer any questions you have.

Information

Personal Information

* Please include country code for international numbers.

School Information

I certify that I am (or I am reserving on behalf of someone) currently enrolled as a student taking one or more courses or will be enrolled prior to EHS check in.

Emergency Contact Information

* Please include country code for international numbers.

Tell Us About Your Search

Lifestyle Preferences

All fields are required unless otherwise stated.

Room

1. Choose Your Semester

2. Choose Your Building

3. Choose Your Room

Subject to availability. All 9 month reservations require 30% plus Membership Fee at the time of reservation, with 30% due by 8/1 and the final 40% due by 12/1.

4. Provide Guarantor Information

A guarantor is a person over the age of 21, usually a parent, who agrees to be responsible if you are ever unable to fulfill the financial obligations of your housing agreement. If you can't get a parent to be a guarantor, the next best bet would be a relative or friend.

Cancellation deadlines:

  • 9 Month

    July 15th

  • 12 Month

    July 15th

  • Spring

    November 15th

  • Summer

    April 15th

  • Fall

    July 15th

CANCELLATION POLICY:

To ensure the integrity of your reservation, all cancellation requests MUST be received by EHS through DocuSign or sent via certified or registered mail (to 55 Clark Street, Brooklyn, NY 11201, Attention: Director of Leasing). Your request MUST be processed by DocuSign by 11:59 pm New York City Time, or postmarked on or before the cancellation deadlines set forth above. Cancellation requests processed or postmarked after the deadline or sent via a different method will result in NO REFUND of monies paid.

If there is a guarantor (required for 9 and 12 month reservations), the guarantor will be responsible to guarantee payment pursuant to the License Agreement and the Guaranty.

The client also understands that the Membership Fee is NONREFUNDABLE and NONTRANSFERABLE.

All refunds are processed via check within 8-10 weeks and mailed to the client.

To request a cancellation form via DocuSign, please contact an EHS housing advisor by phone at 1-800-297-4694.

All fields are required unless otherwise stated.

Payment

Your Room Selection

  • Building:

  • Room:

  • Term:

  • Housing Cost:

  • Membership Fee:

    $250.00

  • Total:

Amount Due Today:

Subject to availability. All 9 month reservations require 30% plus Membership Fee at the time of reservation, with 30% due by 8/1 and the final 40% due by 12/1.

Payment Method

Accepted Cards

Visa MasterCard

*Please type your full name.

Cancellation deadlines:

  • 9 Month

    July 15th

  • 12 Month

    July 15th

  • Spring

    November 15th

  • Summer

    April 15th

  • Fall

    July 15th

CANCELLATION POLICY:

To ensure the integrity of your reservation, all cancellation requests MUST be received by EHS through DocuSign or sent via certified or registered mail. To be eligible for a refund, your request MUST be processed by DocuSign by 11:59 pm Eastern Standard Time, or postmarked on or before the cancellation deadline. Cancellation requests processed or postmarked after the deadline or sent via another method will result in NO REFUND of monies paid. To request a cancellation form via DocuSign, please contact an EHS housing advisor by phone at 1-800-297-4694.

All fields are required unless otherwise stated.

Confirmation

Student Information

  • Name:

  • Email:

  • Phone:

  • Address:

  • DOB:

  • Gender:

  • Student Type:

  • University:

  • Internship:

  • Sleeping:

  • Smoker:

  • Discovery:

  • Housing Advisor:

Emergency Contact Information

  • Name:

  • Relationship:

  • Email:

  • Phone:

  • Address:

Housing Selection

  • Semester:

  • Building:

  • Room:

Payment Method

  • Type:

  • Promo Code:

  • Total:

  • Amount Due Today:

Click to print a copy of your order

Thank you for submitting your application.

You’ll receive an email with your confirmation, and a Housing Advisor will be in touch shortly. In the meantime, read the Code of Conduct and License Agreement to learn more about your building, or visit our FAQ page to start planning your stay.

FAQ Page

Please Note: Room availability is subject to change and no reservation is confirmed until you’ve spoken to your Housing Advisor.

Tell Us About Yourself!

Looking for a place to stay in NYC?

Ready to learn more? Fill out the form below and we’ll put you in touch with a Housing Advisor to answer any questions you have.

Let’s get your information.

Ready to learn more? Fill out the form below or call us at 1-800-297-4694 and we’ll put you in touch with a Housing Advisor to answer any questions you have.

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A Housing Advisor will be in touch shortly. In the meantime, take a look at our FAQ page to learn more about living in NYC with EHS.

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