Internet & Cable

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Internet & Cable

Wireless Connectivity (Wi-Fi) is available throughout the building. In addition, each room is equipped with Ethernet jacks. In order to connect, please make sure your computer has a T-base 10 Ethernet card and a CAT-5 cable (we recommend bringing one that is at least 15 feet long). Before you use the residence internet service, be sure you read our Network Policy and Guidelines. Any tampering with the internet equipment or software will lead to suspension and/or termination of internet access.

This residence offers High Speed Internet Access (defined by the FCC as a connection to the internet of at least 768kbit/s) in every room. The availability speed will vary over the 786kbit/s threshold depending on many factors such as load, concurrent connections, as well as other factors. The Network gives priority to traffic for the following services: HTTP (web surfing), SMTP/POP3 (email), Instant Messaging, FTP, telnet, and so forth. Other traffic such as games, streaming, PSP will automatically receive bandwidth allocation based on the factors mentioned above.

EHS does not provide technical support for personal computers. We recommend that residents purchase the extended technical support program through the individual computer company. If you have any problems with Wi-Fi, please call Wanderport at 1-866-897-3084. Please keep a record of your ticket number so that we can follow up if your problems persist.

Cable TV

RCN’s Cable TV Lineup is available in your room. Each room is equipped with a television. For assistance with the cable, please call (877) 726-7000. Enter code: 970-927-8510 and follow the prompts. Please keep a record of your ticket number.