When It Is Time to Leave

Procedures

< Back to New Yorker

When It Is Time to Leave

We hope you have enjoyed your stay with EHS. In order to ensure a smooth check-out, your school and/or EHS will conduct pre-check-out inspections 1-2 weeks before your departure. This allows for each school, EHS and the resident to plan and quickly expedite your check-out. Prior notice will be given.  

Please note, you must check-out on or before 12:00pm on your move out day assigned by either EHS or the school you are in a contract with. Failure to do so will result in additional charges.

If you need an extension for a later departure date, you must contact the EHS Associate Directors at [email protected] or by calling 212-994-8815. If you booked directly with your school/institution we recommend that you speak to them. For a list of charges please check our Damages section in the building Code of Conduct.

PREPARE FOR YOUR MOVE OUT

Below are some steps you can take for a successful check-out. Failure to clean, remove garbage/debris/personal belongings and not return your mailbox key and EHS ID card will result in fees and extra charges applied to your account. 

  • Clean and remove garbage/debris and all personal belongings from your room.
  • All food must be removed from your refrigerator.
  • Return all furniture to its original set up.
  • Return your mailbox key and your EHS ID card. 
  • If applicable, provide credit card information to the EHS staff member that checks you out for any damages and unpaid fees/fines. For a list of charges please check our ‘Damages’ section in our Code of Conduct.

Change your address:

Notify companies and all other merchants that identify the New Yorker as your primary residence of your address change. The New Yorker building is listed as a commercial property therefore the post office will not accept or process change of address forms for this location. All change of address requests need to be done ahead of time directly through the individual venders.

After you depart, EHS will not be able accept or forward any mail or packages in your name. We immediately return all mail/packages to sender after you have departed. Any unclaimed mail/packages you fail to retrieve will also be returned to the sender at your own expense.

HOW TO CHECK-OUT

To avoid any improper check-out fees you must follow these check-out procedures. An improper check-out includes but is not limited to: failure to make or miss a check-out appointment, or not completing the proper check-out paperwork, etc. Residents who neglect to follow the check-out procedures will receive an “Improper Check-out” fee of $150.00 (rates are subject to change) added to their account.

Schedule a check-out appointment with the Student Life Office at least 48 hours prior to your departure date. During your check out an EHS staff member will check your room for any damages, collect mailbox key and room key/ID, and payment for damages or other fees. Check-out appointments are only done in 15 minute slots during office hours. 

For your appointment, you should have all your belongings packed, room cleaned (cleaning charges may be applied to your account if room is not cleaned). If applicable, during your appointment you will be asked to provide credit card information to the EHS staff member that checks you out for any damages and unpaid fees/fines. For a list of charges please check our Damages section. 

Need to get in touch?

Tell us a little about yourself, and we’ll connect you with a member of our team who can help. Don’t forget to check our FAQ page for quick answers to our most popular questions.

Personal Information

Please fill the required fields.

Would you prefer to speak over the phone? Give us a call at 1-800-297-4694.

Thank you for getting in touch.

Someone from our team will be in touch shortly. In the meantime, take a look at our FAQ page to learn more about living in NYC with EHS.

Back to Top