Mail & Deliveries

Procedures

< Back to New Yorker

Mail & Deliveries

The Mail Room is located on the 15th floor next to the mailboxes. Large envelopes or mail that doesn’t fit in the mailboxes will be scanned into our package system and you will receive a notification email to the address you provided upon check-in. Your package will be available to pick up in the Mail Room during the EHS Student Life Office business hours (working hours are posted outside the Mail Room). If you are having problems receiving our confirmation emails please check your junk/spam folder or confirm that we have the correct email on file. 
 
We kindly request that you do not ship any packages before your arrival; unfortunately, we do not have enough storage space to hold boxes for more than one business day.
 
We do not recommend receiving valuable items through mail but if you must, please send them through a mail courier service that can track the items. EHS nor its employees are responsible for any missing/lost/stolen packages. Further, EHS is not responsible for refund of the items enclosed in packages.  
 
SENDING MAIL/PACKAGES
If you schedule a mail carrier like UPS, USPS or FedEx to pick up any of your packages, you must be present. We are unable to hold any packages that are scheduled to be picked up. If any boxes are found without supervision the items in these boxes will be donated.
 
DELIVERY SERVICES
All residents must pick up their food, laundry and other deliveries in the lobby. Please do not ask security or an EHS staff member to provide this service for you as we are unable. Please make sure you give all delivery personnel your contact information.

Need to get in touch?

Tell us a little about yourself, and we’ll connect you with a member of our team who can help. Don’t forget to check our FAQ page for quick answers to our most popular questions.

Personal Information

Please fill the required fields.

Would you prefer to speak over the phone? Give us a call at 1-800-297-4694.

Thank you for getting in touch.

Someone from our team will be in touch shortly. In the meantime, take a look at our FAQ page to learn more about living in NYC with EHS.

Back to Top