Covid-19 Information and Safety
Cleaning and Disinfecting Protocols
Wear reusable or disposable gloves for routine cleaning and disinfection.
Clean surfaces using soap and water, then use disinfectant.
Cleaning with soap and water reduces number of germs, dirt and impurities on the surface. Disinfecting kills germs on surfaces.
Practice routine cleaning of frequently touched surfaces. High touch surfaces include tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, sinks, etc.
Face Coverings and Face Masks
Good Personal Hygiene
Wash your hands frequently.
When Sneezing into a tissue and dispose it properly and wash your hands.
Scrub your hands for a least 20 seconds.
Rinse your hands and use a clean towel or air-dry them.
Monitor your temperature.
People with these symptoms or combinations of symptoms may have COVID-19
Shortness of breath or difficulty breathing
Or at least two of these symptoms
New loss of taste of smell
Per an Executive Order issued by New York State Governor Andrew Cuomo on June 25, 2020, a travel advisory is in place for travelers from many countries and states with significant rates of transmission for COVID-19. Please review list of impacted states here: https://coronavirus.health.ny.gov/covid-19-travel-advisory.
Residents arriving to New York from outside the U.S. must follow current international guidelines: https://www.cdc.gov/coronavirus/2019-ncov/travelers/from-other-countries.html.
Residents must observe the 14-day quarantine upon arrival, and the full 14 days of quarantine are required for all residents traveling from a state/country with a travel advisory.
Residents will need to remain in their room upon their arrival at the residence for 14 days. Quarantining residents must not be in public or otherwise leave their assigned room. This means no hallways, elevators or common areas.
Residents should follow hygiene and cleaning best practices and frequently disinfect commonly touched surfaces like bathrooms, faucets, doorknobs, light switches, etc.
Residents must bring a thermometer with them and check their temperature every day during the 14-day period. If at any time the resident’s temperature is above 100.4 degrees Fahrenheit (38 degrees Celsius) the resident must notify [email protected] immediately.
For our full quarantine procedures, Click Here.
By selecting to live in a double/triple occupancy room, you are agreeing to live in a ‘Family Unit’ approach to room occupancy. This approach identifies all students who live in one shared unit as a Family Unit, meaning that within their shared space they do not need to follow social distancing guidelines (no face coverings, no need to maintain six feet of distance in the room).
It is understood that students in this arrangement share exposure and are therefore responsible to one another to protect the integrity of their shared space by ensuring that social distancing and other protective measures are followed whenever they are outside the room. This also means that if one student in the room is identified as being in need of quarantine, all members of the room will be quarantined, together.
Personal Safety Tips
Four ways to increase your personal safety are:
- Reduce or eliminate opportunities that may make you a target.
- Increase awareness in places you’re most comfortable.
- Trust your instincts regardless of feeling embarrassed.
- Prepare your schedule daily with safety in mind.
- Use well-populated and well-lit streets. If you suspect you’re being followed, stay away from deserted blocks and head for an area where people are or head into the nearest open store and inform them you’re being followed.
- Carry handbags, portfolios or briefcases in a manner that will allow you to let go of the item being held. Straps placed across your shoulder, around your neck or wrapped around your wrist have caused injuries to people because they could not free themselves from the item during the purse snatch.
- If someone attempts to take/snatch your handbag let go of it, especially if there is a weapon involved.
- When dining out, the only place for your handbag is on your lap and not on the back of the chair, as the handbag becomes an easy target for a thief.
- Never carry a wallet in a rear pocket, use a front trouser or inside coat pocket.
- Minimize the amount of money, credit cards and valuables you carry by only taking items that are necessary for your day. Divide money between handbags/wallets and your pockets.
- Carry your keys on your person separate from your identification.
- Travel in pairs.
- Never leave a drink unattended in a public place.
- Be aware of suspicious people near the entrance.
- Use well lighted, well populated ATM’s.
- Avoid ATM’s that have unlocked/unsecured doors or are directly out on the street.
- Block bystander’s view when doing your transaction. Use mirrors positioned at the ATM to see behind you.
- Put your money away and take your card and receipt before exiting an ATM.
- Your card is exclusively for your entry only; do not allow anyone to follow you in without having a bank card themselves.
- Make sure the door closes behind you.
Remember safety is everyone’s responsibility!
Statistics show that 68% of all room thefts occur in unlocked rooms, when the occupant has stepped out for "only a minute". When you encounter suspicious behavior (a trespasser, theft, damage, etc.) in your room, immediately contact security even if it turns out to be a false alarm. It is better to be safe.
- Always lock your door. Never prop your door open. Although you may be inside your room, you may not be aware that your valuable items are in total view near the door.
- Do not leave notes on your door stating that you are not home and times you will be gone. This will definitely attract would-be thieves.
- Do not give out your keys to anyone!
- Pay special attention to security precautions at all times, especially during breaks.
- Get acquainted with your neighbors on your floor as soon as possible. Every resident has a role to play in security. Part of that role is to know who belongs on your floor and who does not.
- Never allow another residents’ visitor to visit your room without being accompanied by their host. Recognize strangers and never let down your guard.
- Immediately report to either your Resident Advisor and/or EHS if you are uncomfortable with the visitor(s) your roommate has signed in.
- Be assertive where security is concerned. You have both rights and obligation in this regard. You have the right to expect security to consistently challenge you and everyone when entering the building. You have the right to expect fellow residents to follow good security practices and to do things which protect your interests.
For the demonstrations and rallies information, visit our Code of Conduct.
For more information on public transportation safety, please visit www.mta.info.
- When traveling on the New York City transit system, try to purchase a MetroCard in advance in order to avoid using money when traveling late at night.
- While waiting for the subway, stand in the yellow area marked "Off-Hours Waiting Area" or near the token booth outside the turnstile until the train enters the station.
- Ride in a crowded car of the train, or ride in the car with the conductor. It is usually the 5th car.
- Sit in the center of the car, away from the doors to avoid a purse or chain snatch. Stay Awake!
- When traveling by taxicab, make sure the Taxi driver's photo is visible and always request the shortest destination route and a receipt.
- NYC manages two different types of taxis:
- Yellow cars that can hail anywhere in NYC and have a meter.
- Borough Green Taxis can only be hailed above east 96th street.
- Borough Limo Taxis have standard pricing as they do not have a meter. Great for long distance trips and can be radio-dispatched.
- Under no circumstances should you ride in a taxicab that does not appear legitimate and try to use taxis that are radio-dispatched. All legitimate taxi cabs will have a license plate that begins with a T and is followed by a series of numbers.
- Stay Awake.
Metropolitan or Neighborhood Areas
- When traveling alone or accompanied by others, ensure that your personal items are secure.
- Never open your wallet or purse in a potentially dangerous situation.
- Please avoid anyone asking for money.
- Although the neighborhood appears safe during late hours, always use precaution.
- Use well populated and well-lit streets. If you suspect you’re being followed, stay away from deserted blocks and head for an area where people are or head into the nearest open store and inform them you’re being followed. Call the Police.
Acts of Terrorism
- Do not accept packages from strangers or leave personal belongings unattended.
- Report unusual behavior and suspicious packages to the Department of Public Safety by dialing (212) 977-7622 x 3624.
- If you receive a telephone call regarding a suspicious package or explosive device, get as much information from the caller as possible and relay the information to the Department of Public Safety.
- In the event of a chemical or biological attack, follow instructions as whether to remain inside or to evacuate. In most instances, you will be instructed to remain in your residence, school or other shelter. If the appropriate response is evacuation, please follow the security alerts/announcements instructions.
If evacuation from the residence becomes necessary, it will likely involve many more people outside of Educational Housing Services, and we will work closely with emergency respondents to maintain safety for our staff and residents.
Fire Alarm Procedures
- Call 911 after you exit the building.
- Do not try to extinguish the fire by yourself.
- Close all windows and open shades. Turn on lights.
- Take your identification and keys with you.
- Close all room doors.
- Pull Fire Alarm station, if possible as you exit.
- Alert other people by knocking on their doors or yelling on your way out.
- Use the nearest stairway to exit, NEVER use the elevator.
- Learn your locations evacuation plan and know your pre-determined path for exiting from the building
- Assemble across the street and maintain absolute silence so instructions can be heard.
- Wait until the appropriate officials indicate that you can re-enter the building.
- If you cannot safely exit your room or building, call 911 and then provide them with appropriate information (name, address, etc.).
- Stay inside your room and listen for instructions from safety personnel unless conditions become dangerous.
- If you must exit your room, first feel your room door and doorknob for heat. If they are not hot, open the door slightly and check the hallway for smoke, heat or fire.
- If you can exit your room safely, follow the instructions above for a fire in a room.
- If you are unable to safely leave your room, seal the floor in your room with wet towels or sheets and seal air ducts or other openings where smoke may enter.
- Open windows a few inches unless flames and smoke are coming from below.
- Do not break any windows.
- If condition in the room appears life threatening, open a window and wave a towel or sheet to attract the attention of firefighters.
- If smoke conditions worsen before help arrives, get down on the floor and take short breaths through your nose.
Fire Warning System
Kerry Rose Sprinkler Act
Educational Housing Services is committed to providing a safe environment for the entire community and to that end we would like you to know what fire safety devices are located in our residences. This advisement complies with the “Kerry Rose Fire Sprinkler Notification Act” (A.5715-a/s. 4180-B). These are the fire safety systems you will find in the residence; fire sprinkler system, fire extinguishers, smoke detectors, CO detectors, heat detectors, fire alarm pull boxes, emergency lights, public address system, and emergency exits. The fire extinguishers are checked to ensure that they are in working condition in accordance to the law. There will be at least one fire drill per semester.
Residents are provided with the Fire Safety Evacuation Plan for their location behind their room doors and in our Code of Conduct. It is important that you know the location of these fire safety devices and immediately report any device that is in need of repair or has been tampered with. Remember fire safety is everyone’s business and together we can lessen the threat of fire.
Educational Housing Services requires occupants to evacuate only as directed by the building’s specific Fire Safety Plan in the event of fire alarm activation.
- An alarm will sound on the fire floor, the floor above the fire and the floor below the fire floor. The occupants of these areas should immediately use the exit stairs to descend to a floor level that is at least four floors below the fire floor, and await further instructions over the loud speaker.
- All other floors/areas will receive an alert signal and these occupants should stand-by for further instructions. Persons in these locations are not required to evacuate the area until told to do so by the Fire Safety Director, if required.
Residents should follow the building’s Fire Safety Director’s directions and procedures at all times. If you have any questions regarding EHS’ Fire Safety Plan, please contact the Public Safety Office at 347-272-1271 or email us at [email protected].
How to Avoid Causing an Accidental Fire Alarm
- When using a microwave, oven or stove use lower time intervals and continue to reheat your food until it is ready, as opposed to leaving something in for long periods of time which may cause a fire or excessive smoke.
- If you are making popcorn, please make sure that you are watching it very carefully.
- Never leave the food warming area unattended while you are cooking food.
- Be certain to keep all other items that can catch fire away from the cooking surface
- Cook only when you are ALERT – not when you’re sleepy, drowsy from medication(s) or after alcohol use.
- All residences are smoke free environment, please smoke outside the building.
- Remove all prohibited items (toasters, hot plates, grills) from your room.
Severe Weather Conditions
Other Important Information:
- Please listen for announcements.
- Do not take the elevator in case of emergency.
- Keep your cell phones and electronics charged.
- Please listen to staff members.
Emergency To Go Bag
As weather changes we recommend that all our residents prepare an emergency go kit. A To Go Bag should be packed in a sturdy, easy-to-carry container such as a backpack or suitcase on wheels. Below are some recommendations on this “To Go Bag”:
A To Go Bag should be easily accessible if you have to leave your home in a hurry. Make sure it is ready to go at all times of the year.
- Copies of your important documents in a waterproof and portable container (insurance cards, birth certificates, deeds, photo IDs, proof of address, etc.)
- Credit and ATM cards and cash, especially in small denominations. We recommend you keep at least $50-$100 on hand.
- Bottled water and nonperishable food, such as energy or granola bars
- Flashlight: Traditional flashlight bulbs have limited lifespan. Light Emitting Diode (LED) flashlights, however, are more durable and last up to 10 times longer than traditional bulbs.
- Battery-operated AM/FM radio and extra batteries
- List of the medications you take (if any) and their dosages. Medication information and other essential personal items. If you store extra medication in your To Go Bag, be sure to refill it before it expires.
- First Aid Kit
- Lightweight rain gear and Mylar blanket
If you wish to buy a Go Bag you can do so by going to the American Red Cross website and search “Emergency To Go Bag”.
Important Phone Numbers
Emergency Phone Numbers
In case of a police or medical emergency, dial 911
During Office Hours:
Monday – Friday: 9:00am to 10:00pm
Saturday: 10:00am to 8:00pm
Sunday: 11:00am to 6:00pm
Student Life Office: 212-994-8815
Please note, office hours may vary. Do not leave a message in an emergency.
After Office Hours:
24 Hour Emergency Building Contact
Front Desk Security: 212-971-0101 ext. 5107
Emergency RA on duty: 917-697-9610
Front desk security will alert on-call staff member in residence. Please only use these numbers in an emergency situation involving a current resident.
Local Police Station
NYPD Midtown South
357 W. 35th Street, New York, NY, 10001
Director of Public Safety
Email: [email protected]
NYC Crisis Resource:
Lifenet is a free, confidential for New York City residents in crisis.
NYC Commission on Human Rights (NYCCHR):
311 or 212-306-7450
NOW NYC Hotline:
311 or 1-844-863-9314 (counseling hotline)